At AED.us we pride ourselves in taking care of our customers. While most companies give lip service to superior customer service, our employees are empowered to do whatever is necessary to make sure our greatest assets are 100% satisfied. If you are not ecstatic about doing business with AED.us, I want you to let me know, personally.
Tommy Wilkins, President
Blaire, Customer Service Manager
CONTACT CUSTOMER SERVICE
WHAT DO OUR CUSTOMERS SAY?
I wanted to let you know about our recent experience with CoroMed. We are very pleased with every step of the process. Below are some specific things we’ve had issues with from other vendors and websites, but we had no problems with CoroMed.
1. Easy to find contact information on the website
2. Quick responses to our inquiries
3. Order and Shipping confirmation so we know our order is being processed and when it shipped
4. No hidden handling fees
5. Competitive prices
6. Items in stock
7. Easy ordering process/easy to find order form on the website
8. Earth friendlier packaging; I’m not sure earth friendliness was the intention, but I appreciate the paper padding instead of bubble wrap
Thanks for all your help and we look forward to continuing to work with CoroMed/AED.US." - Darci
I ordered an AED online and needed it shipped to me by a specific date for someone who needs it at our home. Blaire made sure we would receive it by our requested date and sent me tracking info. I appreciate the attention to this order." - Mark C.
" We already had a Zoll AED Plus and purchased several more through Coro Medical. Our older unit needed new batteries and Blaire walked me through how to replace those. Appreciate her taking care of us." - James B.
" Thank you for answering all of our questions, it’s nice to know we have support in every step of the buying process." – Earl B.
" I need to compliment you guys on your customer service. I have the Frx keys we needed, got them the next day. Your team was johnny on the spot with getting my shipments to me and I really appreciated that!" - William
" Leigh gave us good pricing on the Zoll AED+, and the customer service was great. We'll be doing more business with CoroMed in the future." - Patrick
" I love working with Tommy he is so awesome if I call and leave a message he calls me back within 20 mins. He is always very helpful. AED.us/Tommy have been a saving grace. When they send my packages I get them within two to three days, he tries to send everything out same day I call." - Grace
" I ordered these G3 pads from AED.us and they were delivered extremely fast. The product was exactly as described and the customer service was great. Thank you!" - Terri
" Wow, that is exceptional service! We are grateful!" - Nathan